What is Vault394?
Vault394 is a premium comfort brand inspired by the Wizarding World — creating magical, wearable blankets for cozy fandom living.

Where are you based?
We design our products with love from the USA and ship worldwide.

How long does shipping take?
Processing: 1–3 business days
Delivery:

• Domestic: 5–15 business days

• International: 7–15 business days
  You’ll receive tracking once your order ships.

What’s your guarantee policy?
We offer a 14-day satisfaction guarantee. If your order arrives damaged or not as described, we’ll replace it or issue a refund.

Will you release more magical products?

Absolutely. Our vault is always expanding. Expect limited-edition drops of new cozy, wearable, and collectible items — all with that same signature Vault394 touch.

Do you ship internationally? 

Yes — we ship worldwide! No matter where your common room is located, we’ll make sure your blanket finds its way to you safely and securely.

How can I track my order?

Once your order ships, you’ll receive a tracking email. You can follow your package’s journey anytime using the tracking number — from our vault to your doorstep.