🚚 Vault394 Shipping Information
From Our Vault to Your Doorstep
Every Vault394 order is packed with care (and a touch of magic) — because the journey from our vault to your home should feel just as cozy as the blanket waiting inside.
🪄 Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Once your order ships, you’ll receive a shipping confirmation email with tracking information.
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Orders placed on weekends or holidays will be processed the next business day.
🌍 Where We Ship
Vault394 currently ships to:
🇺🇸 United States
🇨🇦 Canada
🇬🇧 United Kingdom
🇦🇺 Australia
🇳🇿 New Zealand
🇩🇪 Germany
⏰ Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–15 business days |
| Canada | 7–15 business days |
| United Kingdom | 7–15 business days |
| Australia | 7–15business days |
| New Zealand | 7–15 business days |
| Germany | 7–15 business days |
Delivery times may vary slightly based on local postal services, customs processing, or seasonal demand.
📦 Shipping Method
All orders include tracking, and are shipped using reliable carriers such as USPS, Canada Post, Royal Mail, AusPost, NZ Post, and Deutsche Post / DHL for Germany.
You’ll automatically receive your tracking link once your package leaves our vault.
🧭 Tracking Your Order
When your order ships, you’ll receive a tracking email.
You can also log into your Vault394 account or visit our Order Tracking page anytime to see where your package is on its journey.
🕯️ Address Changes
If you made a mistake in your shipping address, please contact us at support@vault394.com within 12 hours of placing your order.
After that window, we can’t guarantee changes, but we’ll always do our best to help you locate or redirect your shipment.
💫 Lost or Damaged Packages
If your blanket arrives damaged or doesn’t arrive at all, don’t worry — you’re covered by the Vault394 Guarantee.
Reach out to us with your order number at contactvault394official@gmail.com, and we’ll send a replacement free of charge.